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IT Support Desk for VIG
KOMUNÁLNA poisťovňa, a.s. Vienna Insurance Group
Place of work
Štefánikova 17, 811 05 Bratislava, Bratislava
Štefánikova 17, 811 05 Bratislava, Bratislava
Contract type
full-time
full-time
Start date
by agreement
by agreement
Wage (gross)
by agreement
by agreement
Information about the position
Job description, responsibilities and duties
Responsible for providing telephone diagnostic technical support of software.
Active guidance and online maintenance for internal customers of Vienna Insurance Group .
Helpful and polite dealing with customers.
Identifying , analysing and prioritizing of customer problems.
Documentation of the problems in the support solution database.
Creating and issuing of reports, testing applications and interfaces.
Participating in departmental training activities.
Active guidance and online maintenance for internal customers of Vienna Insurance Group .
Helpful and polite dealing with customers.
Identifying , analysing and prioritizing of customer problems.
Documentation of the problems in the support solution database.
Creating and issuing of reports, testing applications and interfaces.
Participating in departmental training activities.
Employee perks, benefits
Interesting and challenging work in a modern international shared service centre
Dynamic and multicultural environment
International training program
Opportunities to use foreign languages
Great opportunities for professional growth
Dynamic and multicultural environment
International training program
Opportunities to use foreign languages
Great opportunities for professional growth
Information about the selection process
To get your experience reviewed against this opportunity please send us your CV in English and Slovak language. Please send us your CV and written reference from previous employer.
In compliance with the Slovak Act No. 122/2013 Coll. on Protection of Personal Data as amended, I hereby provide for a sworn declaration that the company Komunálna poisťovňa, a.s. VIG, with its registered office at Štefánikova 17, 811 05 Bratislava, has been consented to use, process and archive my personal data stated in the CV (title, name, surname, date of birth, address, telephone number, educational and professional background) for the purpose of being included in a list of applicants for vacant positions within Komunálna poisťovňa, a.s. VIG, until my further written notice.
I have been informed that the company Komunálna poisťovňa, a.s. VIG shall process my personal data only upon my voluntary approval and that during such processing I dispose rights pursuant to the Act 122/2013 Coll. on Protection of Personal Data as amended.
Please note that we will contact selected applicants only.
In compliance with the Slovak Act No. 122/2013 Coll. on Protection of Personal Data as amended, I hereby provide for a sworn declaration that the company Komunálna poisťovňa, a.s. VIG, with its registered office at Štefánikova 17, 811 05 Bratislava, has been consented to use, process and archive my personal data stated in the CV (title, name, surname, date of birth, address, telephone number, educational and professional background) for the purpose of being included in a list of applicants for vacant positions within Komunálna poisťovňa, a.s. VIG, until my further written notice.
I have been informed that the company Komunálna poisťovňa, a.s. VIG shall process my personal data only upon my voluntary approval and that during such processing I dispose rights pursuant to the Act 122/2013 Coll. on Protection of Personal Data as amended.
Please note that we will contact selected applicants only.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Educational Specialization
customer servis
Language skills
English - Advanced (C1)
Other knowledge
Microsoft Access - Basic
Microsoft Excel - Advanced
Microsoft Outlook - Advanced
MySQL - Basic
Windows server administration - Basic
Microsoft Excel - Advanced
Microsoft Outlook - Advanced
MySQL - Basic
Windows server administration - Basic
Experience in the position/sector
analytical skills in excel and office english language
Personality requirements and skills
Technical IT background in desktop administration, Hardware administration
Knowledge about client/server environment, web services, LAN/WAN, TCP/IP
Good organizational skills, preference for Project organization, coordination, management
Active English spoken and written is a must, German language is advantage
IT support experience is advantage
Good organizational skills
High attention to detail
Experience in dealing with customers is an advantage
Excellent communication and analytical skills
Strong in self decision making
Ability to work under pressure
Open minded personality, team oriented
Knowledge about client/server environment, web services, LAN/WAN, TCP/IP
Good organizational skills, preference for Project organization, coordination, management
Active English spoken and written is a must, German language is advantage
IT support experience is advantage
Good organizational skills
High attention to detail
Experience in dealing with customers is an advantage
Excellent communication and analytical skills
Strong in self decision making
Ability to work under pressure
Open minded personality, team oriented
Advertiser
Brief description of the company
Vienna Insurance Group (VIG) is a listed insurance group based in Vienna that does business internationally. With a premium volume of EUR 8.6 billion and approximately 25,000 employees, VIG is one of the largest players on the insurance market in Central and Eastern Europe. It offers its customers high-quality products and services in the life and non-life segments.
VIG’s focused and systematic strategy for expanding into the CEE region enabled it to leap from being a national insurance company to an international group with approximately 50 insurers in 25 countries.
VIG’s focused and systematic strategy for expanding into the CEE region enabled it to leap from being a national insurance company to an international group with approximately 50 insurers in 25 countries.
Number of employees
250-499 employees
Contact
ID: 3069993
Megjelentetés dátuma: 19.5.2017
2017-05-19
Régió: Bratislava Pozíció: Customer Support Specialist, Helpdesk Operator Cég: KOMUNÁLNA poisťovňa, a.s. Vienna Insurance Group
A (bruttó) bér alapösszetevője és egyéb juttatások: by agreement