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Megértését köszönjük.
Mutasd a hasonló álláshirdetéseket
Megértését köszönjük.
Mutasd a hasonló álláshirdetéseket
Reservations Agent (f/m) NH Gate One **** - full time
EUROHOTEL a.s.
Place of work
Bratislava
Bratislava
Contract type
full-time
full-time
Start date
ASAP
ASAP
Information about the position
Job description, responsibilities and duties
The Reservations Agent is together with the Sales Manager & the Revenue Manager responsible to maximize revenue and profit opportunities for the hotel by assuring prompt, complete and competent quotations to all assigned group requests adhering to given rate guidelines and Hotel budget per market segment and in line with NH operating standards. She/he is the key contact for assigned leisure group, corporate, conference & FIT reservations from initial request until arrival of the group. She/he is responsible to check and clean the systems according the NH guidelines
1. Handles all incoming requests and all assigned group segments according to NH Standards.
2. Writes initial proposals adhering to rate/yield guidelines and market situation.
3. Quotations are executed according to NH standards.
4. Checks and evaluates the reservation system (TMS / SAP) on a daily/weekly basis. Checks and evaluates the availability and the homepage, the optional and tentative bookings.
5. Attends assigned meetings (Revenue Meeting, Department Meeting, Strategy Meeting, All Employee Meeting)
6. Prepares relevant information for daily, weekly and monthly meetings, yield meetings, travel trade, forecasts & revenue meetings.
7. Creates the weekly and monthly Operations Forecast and the daily pick up.
8. Ensures timely flow of information to the entire hotel operations by creating function sheets and group finalisation orders to guarantee smooth run of operation.
9. Participates in in-house sales functions such as site-inspections, dinners, lunches, client events and fam trips together with respective Account Sales Manager or Conference Sales Manager.
10. Fully understands the budgets, revenue plans and sales action plans relevant for the rooms business.
11. Actively promotes hotel and NH World corporate program
12. Fulfils special assignments and projects as assigned by the General Manager, Revenue Manager or Rooms Division Manager.
13. Set-up and participate at pre-con meetings when needed for involved departments and executive management.
14. Rate loading in all systems according to instructions General Manager, Rooms Division Manager or Revenue Manager
Beside the above mentioned duties and responsibilities, the employee can also be involved in other duties and responsibilities of other departments.
1. Handles all incoming requests and all assigned group segments according to NH Standards.
2. Writes initial proposals adhering to rate/yield guidelines and market situation.
3. Quotations are executed according to NH standards.
4. Checks and evaluates the reservation system (TMS / SAP) on a daily/weekly basis. Checks and evaluates the availability and the homepage, the optional and tentative bookings.
5. Attends assigned meetings (Revenue Meeting, Department Meeting, Strategy Meeting, All Employee Meeting)
6. Prepares relevant information for daily, weekly and monthly meetings, yield meetings, travel trade, forecasts & revenue meetings.
7. Creates the weekly and monthly Operations Forecast and the daily pick up.
8. Ensures timely flow of information to the entire hotel operations by creating function sheets and group finalisation orders to guarantee smooth run of operation.
9. Participates in in-house sales functions such as site-inspections, dinners, lunches, client events and fam trips together with respective Account Sales Manager or Conference Sales Manager.
10. Fully understands the budgets, revenue plans and sales action plans relevant for the rooms business.
11. Actively promotes hotel and NH World corporate program
12. Fulfils special assignments and projects as assigned by the General Manager, Revenue Manager or Rooms Division Manager.
13. Set-up and participate at pre-con meetings when needed for involved departments and executive management.
14. Rate loading in all systems according to instructions General Manager, Rooms Division Manager or Revenue Manager
Beside the above mentioned duties and responsibilities, the employee can also be involved in other duties and responsibilities of other departments.
Information about the selection process
Please send your application and CV with photo in English by E-Mail.
Prosíme žiadosti a CV posielať v anglickom jazyku.
Prosíme žiadosti a CV posielať v anglickom jazyku.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Language skills
English - Upper intermediate (B2) and Slovak - Proficiency (C2)
Other knowledge
Microsoft Outlook - Advanced
Microsoft Excel - Advanced
Microsoft Word - Advanced
SAP - Basic
Microsoft Excel - Advanced
Microsoft Word - Advanced
SAP - Basic
Driving licence
B
Number of years of experience
1
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
Professional Requirements:
- Very good Slovak and English language skills in reading and writing, additional languages
(German or Spanish) advantageous
- Good Microsoft Office skills
Personal Requirements:
- Distinctive service orientation and enjoyment in dealing with an international clientele
- Friendly and communicative manner
- Well-groomed appearance
- Organizing ability
- High resilience and flexibility
- Ability to work in a team
- Very good Slovak and English language skills in reading and writing, additional languages
(German or Spanish) advantageous
- Good Microsoft Office skills
Personal Requirements:
- Distinctive service orientation and enjoyment in dealing with an international clientele
- Friendly and communicative manner
- Well-groomed appearance
- Organizing ability
- High resilience and flexibility
- Ability to work in a team
Advertiser
Brief description of the company
The NH Bratislava Gate One Hotel **** in Bratislava is part of NH Hoteles since January 2012.
NH Hotels is a Spanish hotel chain with more than 400 hotels in 26 countries worldwide and is known for its high quality and service standards.
NH Hotels is a Spanish hotel chain with more than 400 hotels in 26 countries worldwide and is known for its high quality and service standards.
Number of employees
50-99 employees
ID: 1511469
Megjelentetés dátuma: 14.10.2015
2015-10-14
Régió: Bratislava Pozíció: Accommodation Manager Cég: EUROHOTEL a.s.