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Service Delivery Manager
TESK Csoport
Place of work
Budapest, Hungary
Budapest, Hungary
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
Our partner is the biggest ICT service company in Hungary, which won the Investor of the Year Award in 2008. Within a broad portfolio of ICT consultation services, the company concentrates on the management and outsourcing of IT solutions, and also development and system integration. The company continuously develops its sites in Budapest and Debrecen, and provides job opportunities for IT professionals.
Is looking for a
Service Delivery Manager
Tasks:
• Participate in the transition/transformation phase of a big outsourcing deal
• All through the contract period supervises and ensures optimization of contract fulfillment for both the client and the Company.
• Coordinates the service delivery activities between the organizational units and supervises their work directly or via PM/AVs
• Ensures compliance with the deadlines and the expected service levels.
• Applies adequate project delivery methodologies, tools, techniques and processes.
• Ensures cost-effective implementation of the expansion of internal IT infrastructure.
• Works on operative level, with the management of a senior service performer leader.
• Requirement: makes cost reducing suggestions e.g. changes in customer contracts.
• Works on existing customer contracts, participates on customer on-boarding with the management of a senior service performer leader.
Requirements:
• University degree
• At least 3 years relevant experience
• Fluent German
• ITIL knowledge
• Project manager experience
• Ability to work in a team, proactive attitude
• Good problem solving skills
Offer:
• Modern and comfortable working environment in Infopark
• Continuous development opportunities in IT and languages
• Career opportunities
• Team of young and dynamic professionals
• Multinational environments: involvement in international
Is looking for a
Service Delivery Manager
Tasks:
• Participate in the transition/transformation phase of a big outsourcing deal
• All through the contract period supervises and ensures optimization of contract fulfillment for both the client and the Company.
• Coordinates the service delivery activities between the organizational units and supervises their work directly or via PM/AVs
• Ensures compliance with the deadlines and the expected service levels.
• Applies adequate project delivery methodologies, tools, techniques and processes.
• Ensures cost-effective implementation of the expansion of internal IT infrastructure.
• Works on operative level, with the management of a senior service performer leader.
• Requirement: makes cost reducing suggestions e.g. changes in customer contracts.
• Works on existing customer contracts, participates on customer on-boarding with the management of a senior service performer leader.
Requirements:
• University degree
• At least 3 years relevant experience
• Fluent German
• ITIL knowledge
• Project manager experience
• Ability to work in a team, proactive attitude
• Good problem solving skills
Offer:
• Modern and comfortable working environment in Infopark
• Continuous development opportunities in IT and languages
• Career opportunities
• Team of young and dynamic professionals
• Multinational environments: involvement in international
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
University education (Master's degree)
University education (Master's degree)
Language skills
German - Intermediate (B1)
Advertiser
Brief description of the company
-
The company is a holder of a licence to offer recruitment services.
The company is a holder of a licence to offer recruitment services.
ID: 2736400
Posting date: 26.9.2016
2016-09-26
location: Hungary Position: IT Project Manager, Project Manager Company: TESK Csoport