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Slovak and Hungarian speaking customer service representative
Foundever Magyarország Kft.
Place of work
Budapest, Hungary
Budapest, Hungary
Contract type
full-time
full-time
Wage (gross)
400 000 Ft/month
400 000 Ft/month
Information about the position
Job description, responsibilities and duties
Customer Service Representatives provide a professional back and front office service function for our client’s project in line with the contractual agreements.
Tasks:
• Answering incoming phone calls and e-mails
• Providing support
• Giving guidance and solving problems
• Communicate effectively with the customers
• Preparing reports and being responsible for administrative tasks
Requirements:
• Fluent in Slovak and Hungarian
• Conversational English language knowledge
• Advanced level knowledge of MS Office applications
• Good communication skills
• Excellent problem solving skills
• Experience in administration
• Good organizational skills
Tasks:
• Answering incoming phone calls and e-mails
• Providing support
• Giving guidance and solving problems
• Communicate effectively with the customers
• Preparing reports and being responsible for administrative tasks
Requirements:
• Fluent in Slovak and Hungarian
• Conversational English language knowledge
• Advanced level knowledge of MS Office applications
• Good communication skills
• Excellent problem solving skills
• Experience in administration
• Good organizational skills
Employee perks, benefits
• Fringe benefit system
• Friendly, multicultural work environment
• Relocation package
• Help to arrange work related documents
• Paid training
• Production bonus based on your productivity
• Career development opportunities
• Office located in the city centre
• Casual dress code
• Various company and team building activities, events, parties
• Friendly, multicultural work environment
• Relocation package
• Help to arrange work related documents
• Paid training
• Production bonus based on your productivity
• Career development opportunities
• Office located in the city centre
• Casual dress code
• Various company and team building activities, events, parties
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
Slovak - Advanced (C1) and Hungarian - Advanced (C1) and English - Intermediate (B1)
Advertiser
Brief description of the company
Foundever™ is a global leader in the customer experience (CX) industry.
With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands.
Our innovative CX solutions, technology and expertise are designed to support the operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Sykes and Sitel are now Foundever.
With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands.
Our innovative CX solutions, technology and expertise are designed to support the operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Sykes and Sitel are now Foundever.
Number of employees
250-499 employees
ID: 2481831
Posting date: 26.8.2021
2021-08-26
location: Budapest Position: Call Operator, Customer Support Specialist, Helpdesk Operator Company: Foundever Magyarország Kft.
Basic salary component (gross): 400 000 Ft/month