Slovak and Hungarian speaking customer service representative

Foundever Magyarország Kft.

Place of work
Budapest, Hungary
Contract type
full-time
Wage (gross)
400 000 Ft/month

Information about the position

Job description, responsibilities and duties

Customer Service Representatives provide a professional back and front office service function for our client’s project in line with the contractual agreements.

Tasks:
• Answering incoming phone calls and e-mails
• Providing support
• Giving guidance and solving problems
• Communicate effectively with the customers
• Preparing reports and being responsible for administrative tasks

Requirements:
• Fluent in Slovak and Hungarian
• Conversational English language knowledge
• Advanced level knowledge of MS Office applications
• Good communication skills
• Excellent problem solving skills
• Experience in administration
• Good organizational skills

Employee perks, benefits

• Fringe benefit system
• Friendly, multicultural work environment
• Relocation package
• Help to arrange work related documents
• Paid training
• Production bonus based on your productivity
• Career development opportunities
• Office located in the city centre
• Casual dress code
• Various company and team building activities, events, parties

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

Slovak - Advanced (C1) and Hungarian - Advanced (C1) and English - Intermediate (B1)

Advertiser

Brief description of the company

Foundever™ is a global leader in the customer experience (CX) industry.

With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands.
Our innovative CX solutions, technology and expertise are designed to support the operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Sykes and Sitel are now Foundever.

Number of employees

250-499 employees
ID: 2481831  Posting date: 26.8.2021  Basic salary component (gross): 400 000 Ft/month