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Front Office Agent /Receptionist pre hotel Sheraton Bratislava
Sheraton Bratislava Hotel
Place of work
Pribinova 12, 811 09 Bratislava
Pribinova 12, 811 09 Bratislava
Contract type
full-time
full-time
Wage (gross)
800+bonuses
800+bonuses
Information about the position
Job description, responsibilities and duties
• Ensure prompt, efficient and courteous reception of hotel guests.
• Ensure correct and accurate cash handling in accordance with internal standards and policies.
• Maintains accurate and complete check-in/check-out procedures of all incoming and outgoing emails, faxes and telephone calls.
• In absence of reservation department deputize them and provide all needed and requested reservation services. All room offer requests and individual reservation requests must be responded within two hours of receiving.
• Communication and recording of complaints in accordance with internal standards and policies.
• Ensure that all Front desk stations are equipped with office supplies as needed.
• Full awareness of current daily status of Hotel, be aware of daily functions, events, VIP and group arrivals.
• Ensure smooth hand over to next/afternoon shift.
• Ensure correct and accurate cash handling in accordance with internal standards and policies.
• Maintains accurate and complete check-in/check-out procedures of all incoming and outgoing emails, faxes and telephone calls.
• In absence of reservation department deputize them and provide all needed and requested reservation services. All room offer requests and individual reservation requests must be responded within two hours of receiving.
• Communication and recording of complaints in accordance with internal standards and policies.
• Ensure that all Front desk stations are equipped with office supplies as needed.
• Full awareness of current daily status of Hotel, be aware of daily functions, events, VIP and group arrivals.
• Ensure smooth hand over to next/afternoon shift.
Employee perks, benefits
* exciting opportunity to be a part of prestigious global hotel chain
* growth and self-development opportunities
* employee canteen free of charge
* discounts on accommodation and services in Starwood hotels for employees and their family members all over the world
* growth and self-development opportunities
* employee canteen free of charge
* discounts on accommodation and services in Starwood hotels for employees and their family members all over the world
Information about the selection process
In case you are interested in the position, please send us your CV. We would like to thank to all applicants, however, only selected candidates will be invited for an interview. Thank you very much for understanding.
S ohľadom na zákon o ochrane osobných údajov uvádzajte prosím nasledujúci súhlas so spracovaním osobných údajov:
V zmysle zákona č.122/2013 Z.z. o ochrane osobných údajov v znení neskorších predpisov dávam svoj súhlas spoločnosti Best Hotel Properties so spracovaním a uchovaním mojich osobných údajov uvedených v životopise.Tieto údaje môžu byť spracované výlučne pre náborový proces za účelom zamestnania. Súhlas je daný na dobu určitú po dobu 2 rokov. Súhlas je možné kedykoľvek odvolať.
Tento súhlas vložte do e-mailu, nie do prílohy. Prosím použite presnú formuláciu.
Ďakujeme za pochopenie.
S ohľadom na zákon o ochrane osobných údajov uvádzajte prosím nasledujúci súhlas so spracovaním osobných údajov:
V zmysle zákona č.122/2013 Z.z. o ochrane osobných údajov v znení neskorších predpisov dávam svoj súhlas spoločnosti Best Hotel Properties so spracovaním a uchovaním mojich osobných údajov uvedených v životopise.Tieto údaje môžu byť spracované výlučne pre náborový proces za účelom zamestnania. Súhlas je daný na dobu určitú po dobu 2 rokov. Súhlas je možné kedykoľvek odvolať.
Tento súhlas vložte do e-mailu, nie do prílohy. Prosím použite presnú formuláciu.
Ďakujeme za pochopenie.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Language skills
English - Upper intermediate (B2) and Slovak - Upper intermediate (B2)
Other knowledge
Microsoft Word - Advanced
Microsoft Outlook - Advanced
Microsoft Outlook - Advanced
Experience in the position/sector
1
Number of years of experience
1
Personality requirements and skills
* experience within the hospitality industry prefered
* Front Office experience in an advantage
* fluent in English
* positive attitude
* enthusiasm in delivering outstanding guest service
* knowledge of reservation system Opera and familiarity with Internet/MS Office applications
* Front Office experience in an advantage
* fluent in English
* positive attitude
* enthusiasm in delivering outstanding guest service
* knowledge of reservation system Opera and familiarity with Internet/MS Office applications
Advertiser
Brief description of the company
Located in EUROVEA – modern city center on the Danube river side – and just a few minutes from Bratislava’s historical city center, the modern and comfortable Sheraton Bratislava Hotel offers 209 spacious guest rooms and suites, more than 700 sqm of flexible meeting space, Shine Spa with heated swimming pool, 24/7 Sheraton Fitness, as well as lobby lounge, true French brasserie with a summer terrace and a vibrant bar.
ID: 1083669
Posting date: 18.2.2019
2019-02-18
location: Bratislava Position: Receptionist, Secretary Company: Sheraton Bratislava Hotel
Basic wage component (gross) and other rewards: 800+bonuses