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AT&T Customer Care Agent, Žilina
Place of work
Žilina, Žilina region, District Bytča, District Čadca, District Martin, District Žilina
Žilina, Žilina region, District Bytča, District Čadca, District Martin, District Žilina
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
Launch your future with AT&T and join the world’s leading technology and communication company!
Are you keen to improve your English?
Have an interest in technology?
Enjoy learning and solving problems?
Want to be part of an international team?
Flexible to work different shifts to suit your lifestyle?
Looking to gain new skills and career experience?
Working as an AT&T Customer Care Agent in our new digital customer care center offers the perfect learning and development opportunity for fresh graduates and those with prior experience looking for a new challenge. Whatever your background what unites us is a passion for solving problems and helping our customers. An interest in technology certainly helps but a willingness to learn new skills is essential.
Your journey to become an AT&T Customer Care Agent starts today.
Roles and Responsibilities:
• Answer in-coming phone calls or on-line chat queries as the first line of support
• Provide assistance for our innovative products and services
• Maintain a positive and helpful customer relationship at all times.
Are you keen to improve your English?
Have an interest in technology?
Enjoy learning and solving problems?
Want to be part of an international team?
Flexible to work different shifts to suit your lifestyle?
Looking to gain new skills and career experience?
Working as an AT&T Customer Care Agent in our new digital customer care center offers the perfect learning and development opportunity for fresh graduates and those with prior experience looking for a new challenge. Whatever your background what unites us is a passion for solving problems and helping our customers. An interest in technology certainly helps but a willingness to learn new skills is essential.
Your journey to become an AT&T Customer Care Agent starts today.
Roles and Responsibilities:
• Answer in-coming phone calls or on-line chat queries as the first line of support
• Provide assistance for our innovative products and services
• Maintain a positive and helpful customer relationship at all times.
Employee perks, benefits
What can we offer you?
Alongside a challenging, demanding role in a new and exciting team we can offer you the right work/life balance as well as a selection of benefits to support you including:
Sickness compensation plan
Company contribution to pension fund
Annual bonus
Sport & Culture
Private medical program
Extensive Life and Disability Insurance
Special bonus for the important life events e.g. birth of child, marriage
Flexible working
Numerous lifestyle discounts
Company events
Parking
Award winning ‘AT&T University’
Alongside a challenging, demanding role in a new and exciting team we can offer you the right work/life balance as well as a selection of benefits to support you including:
Sickness compensation plan
Company contribution to pension fund
Annual bonus
Sport & Culture
Private medical program
Extensive Life and Disability Insurance
Special bonus for the important life events e.g. birth of child, marriage
Flexible working
Numerous lifestyle discounts
Company events
Parking
Award winning ‘AT&T University’
Information about the selection process
Additional Information:
Joining AT&T:
First stage telephone interview: where you can learn more about the opportunity
Selection event: face-to-face half/full day which includes English tests and interviews held at a location in Zilina.
Important: Our new center in Zilina is scheduled to open in 2017 and will be home to nearly 400 employees. Please apply today to register your interest for roles starting in February onwards. We will be in touch later in the year to progress your application.
Joining AT&T:
First stage telephone interview: where you can learn more about the opportunity
Selection event: face-to-face half/full day which includes English tests and interviews held at a location in Zilina.
Important: Our new center in Zilina is scheduled to open in 2017 and will be home to nearly 400 employees. Please apply today to register your interest for roles starting in February onwards. We will be in touch later in the year to progress your application.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
English - Upper intermediate (B2)
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
Key Competencies and Skills:
• Advanced spoken English: B2-C1 level
• A logical mind-set and a passion for problem solving
• Willingness to work in a 24/7 environment :
(Morning shift, Afternoon Shift, Evening shift, Night Shift based on the business need and individual preferences)
• Good organization and attention to detail, flexibility
• Customer service “I can help” attitude.
• Advanced spoken English: B2-C1 level
• A logical mind-set and a passion for problem solving
• Willingness to work in a 24/7 environment :
(Morning shift, Afternoon Shift, Evening shift, Night Shift based on the business need and individual preferences)
• Good organization and attention to detail, flexibility
• Customer service “I can help” attitude.
Advertiser
Brief description of the company
Considering we’ve done some pretty impressive work around here, that’s saying something. But we couldn’t have done it without our brilliant people, and you could be one of them. With an average of two patents a day and eight Nobel Prizes to our name, it’s no wonder that for more than a century we have been defining the industry and setting the bar for innovation. This is your chance to do the same. Explore a career with AT&T.
Contact
More good reasons to join us...
Sickness compensation plan, Private medical program, Extensive life and disability insurance
Employee discounts
Company team building events, Sports & culture
Numerous lifestyle discounts
Annual team award bonus, Special bonus for important life events
Award winning AT&T university
On-site parking
ID: 2771182
Posting date: 18.10.2016
2016-10-18
location: Žilina, Žilina region, District Bytča, District Čadca, District Martin, District Žilina Position: Call Centre Supervisor, Call Operator, Customer Support Specialist Company: AT&T Global Network Services Slovakia